General Questions
Q1: What image formats are supported?
A: JPG, JPEG, PNG, GIF, BMP, and WebP.
Q2: Is this tool free to use?
A: Yes, 100% free with no hidden costs.
Q3: Do I need to register or sign up?
A: No registration required – use it instantly.
Q4: Is there a file size limit?
A: Yes, max 100 MB per file.
Q5: Can I merge multiple images into one PDF?
A: Yes, drag-and-drop to arrange images.
Q6: Is there a maximum number of files per session?
A: Yes, you can process up to 100 files per session.
Q7: Does the tool support non-Latin filenames?
A: Yes, filenames in any language are supported.
Q8: Are there age restrictions?
A: Users must be 13+ to comply with privacy laws.
Q9: How often is the tool updated?
A: Monthly updates for security and features.
Q10: Is the interface accessible for screen readers?
A: Yes, we follow WCAG 2.1 standards.
Q11: Does it preserve CMYK color profiles?
A: Yes, CMYK, RGB, and grayscale are preserved.
Q12: Can I adjust DPI for printing?
A: Yes, set custom DPI between 72-600.
Q13: Does it auto-crop scanned images?
A: Manual cropping only currently.
Q14: How are multi-page TIFFs handled?
A: Each TIFF page becomes a separate PDF page.
Q15: Can I use custom page sizes?
A: Yes, choose presets or enter custom dimensions.
Conversion Features
Q16: Can I rotate images before converting?
A: Yes, use the rotation buttons in the preview.
Q17: Does the tool support bulk conversions?
A: Yes, upload up to 50 images at once.
Q18: Can I add watermarks to the PDF?
A: Yes, enable in settings with custom text.
Q19: Are image resolutions preserved?
A: Yes, high-quality conversion without pixelation.
Q20: Can I adjust page orientation?
A: Choose Portrait or Landscape modes.
Q21: Can I set custom margins?
A: Yes, set in millimeters (mm).
Q22: Does it compress images?
A: Optional High/Medium/Low quality selection.
Q23: Can I reorder images in the PDF?
A: Yes, drag to rearrange before conversion.
Q24: Is OCR supported?
A: No, focuses on image-to-PDF conversion.
Q25: Can I add page numbers?
A: Yes, enable in layout settings.
Q26: Can I convert scanned documents?
A: Yes, if saved as JPG/PNG format.
Q27: Is there a daily usage limit?
A: No, unlimited conversions.
Q28: How remove the footer?
A: Toggle in settings.
Q29: Can GIFs become animated PDFs?
A: No, GIFs convert as static images.
Q30: Does it support multi-language text?
A: Yes, any language for watermarks/filenames.
Security & Privacy
Q31: Are my files stored on your servers?
A: No, files are deleted immediately after processing.
Q32: Is the PDF password-protected?
A: Optional – enable during conversion.
Q33: Is the tool SSL-secured?
A: Yes, HTTPS encryption for all transfers.
Q34: Do you share data with third parties?
A: Never. Your data stays private.
Q35: How secure is password protection?
A: AES-256 encryption for maximum security.
Q36: Does the tool scan for viruses?
A: Yes, all files are scanned with ClamAV.
Q37: Is 2FA available?
A: Not currently, but AES-256 secures passwords.
Q38: Are you SOC 2 compliant?
A: Working toward SOC 2 certification by 2025.
Q39: Can I recover deleted files?
A: No, files are permanently deleted post-processing.
Q40: What happens if I disconnect mid-conversion?
A: Files auto-delete; restart required.
Q41: Where are your servers located?
A: GDPR-compliant EU data centers.
Q42: Are conversion logs maintained?
A: No, zero activity logging.
Q43: How are breaches handled?
A: Immediate notification and system lockdown.
Q44: How often are security audits done?
A: Quarterly third-party penetration tests.
Q45: Is this GDPR-compliant?
A: Yes, fully GDPR-compliant processing.
Compatibility
Q46: Does it work on mobile devices?
A: Yes, fully responsive on phones and tablets.
Q47: Can I use it offline?
A: No, internet connection required.
Q48: Which browsers are supported?
A: Chrome, Firefox, Safari, Edge, Opera.
Q49: Can I edit the PDF after conversion?
A: Yes, use any PDF editor.
Q50: Does it work on Windows/Mac/Linux?
A: Yes, works on all OS via browser.
Q51: Need browser extensions?
A: No extensions needed.
Q52: Works with Google Drive/Dropbox?
A: Cloud integration coming 2024.
Q53: Is dark mode available?
A: Yes, toggle in top-right menu.
Q54: Can I use keyboard shortcuts?
A: Yes, press Ctrl+/ for shortcuts.
Q55: Works on touchscreen laptops?
A: Yes, fully touch-optimized.
Q56: Minimum screen resolution?
A: Works on 1024x768 and above.
Q57: Supports Internet Explorer?
A: No, use modern browsers.
Q58: Minimum Chrome version?
A: Chrome 80+ recommended.
Q59: Can I install as PWA?
A: Yes, install via browser menu.
Q60: Works with multiple monitors?
A: Yes, fully multi-screen optimized.
Troubleshooting
Q61: Why is my PDF not downloading?
A: Check browser settings or disable ad-blockers.
Q62: Why are images blurry in the PDF?
A: Ensure original images are high resolution.
Q63: Can't upload files – what to do?
A: Clear browser cache or try different browser.
Q64: Why is the watermark not appearing?
A: Ensure text field isn't empty and opacity is set.
Q65: The tool is slow – why?
A: Large files or slow internet may cause delays.
Q66: Why "Invalid Image" errors occur?
A: File may be corrupted - resave and retry.
Q67: Fix "Conversion Timed Out" errors?
A: Reduce file size or split large batches.
Q68: Why does my PDF have blank pages?
A: Avoid transparent PNGs - convert to JPG first.
Q69: "Unsupported Format" error – fix?
A: Convert to JPG/PNG using image editor.
Q70: Why do colors look different?
A: Check in PDF viewer - browser rendering varies.
Q71: Files upload incompletely – why?
A: Check internet stability and retry.
Q72: PDF password not working – fix?
A: Ensure correct special characters usage.
Q73: Why do I keep getting logged out?
A: Disable private browsing mode.
Q74: Where are advanced settings?
A: Click gear icon for advanced options.
Q75: Why extra page breaks appear?
A: Adjust margin settings in layout tab.
Advanced Features
Q76: Can I set custom margins?
A: Yes, adjust in millimeters (mm).
Q77: Does it compress images?
A: Optional High/Medium/Low quality selection.
Q78: Can I reorder images?
A: Yes, drag to rearrange before conversion.
Q79: Is OCR supported?
A: No, focuses on image-to-PDF conversion.
Q80: Can I add page numbers?
A: Yes, enable in layout settings.
Q81: Can I add custom headers?
A: Yes, in the Layout tab before converting.
Q82: Can I set page background color?
A: Yes, choose from presets or HEX codes.
Q83: Do image hyperlinks carry over?
A: No, hyperlinks in images aren't preserved.
Q84: Can I edit PDF metadata?
A: Yes, add author/title/keywords in settings.
Q85: Are PDFs PDF/A compliant?
A: Not currently, but planned for future.
Q86: Can I add digital signatures?
A: Coming in 2024 update.
Q87: Can I create fillable forms?
A: No, focuses on image conversion only.
Q88: Can I download multiple PDFs as ZIP?
A: Under consideration for future updates.
Q89: Can I save conversion presets?
A: Yes, save templates for recurring use.
Q90: Does OCR support multiple languages?
A: OCR not currently available.
Legal & Compliance
Q91: What’s your privacy policy?
A: Read our policy – no data retention.
Q92: Are there copyright restrictions?
A: Users retain full rights to their files.
Q93: Can I convert copyrighted images?
A: Only with ownership or permission.
Q94: Where are your servers located?
A: GDPR-compliant EU data centers.
Q95: How report copyright infringement?
A: Email legal@example.com with proof.
Q96: How long is data stored?
A: Files deleted immediately post-processing.
Q97: What certifications do you hold?
A: GDPR compliant, pursuing SOC 2.
Q98: Can I request my data?
A: No personal data stored to request.
Q99: What's your liability limit?
A: Limited to service fee amount.
Q100: How are terms updated?
A: Users notified via email 30 days prior.